TRAINING CALENDAR 2020

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Monthly Programme 2020

January Programmes

  • (06 - 07) WAREHOUSE MANAGEMENT
  • (08 - 09) BUSINESS ENGLISH COMMUNICATION SKILLS
  • (08 - 09) EFFECTIVE CUSTOMER SERVICE & COMPLAINT MANAGEMENT
  • (08 - 09) PROVIDE EXTRA-MILE SERVICE (SE101)
  • (13 - 14) ISO 45001:2018 DOCUMENTATION AND PROCEDURES
  • (15 - 16) SUPERVISORY DEVELOPMENT PROGRAM - INTERMEDIATE LEVEL
  • (16 - 17) INITIATIVE AND ENTERPRISE (ES102)
  • (21 - 22) UNDERSTANDING KEY PERFORMANCE INDICATOR (KPI) & KEY RESULT AREA (KRA)
  • (23 - 24) SERVICE INNOVATION FOR SUPERVISORS (SE204)
  • (24) MAINTAIN OCCUPATIONAL SAFETY AND HEALTH POLICIES AND PROCEDURES (MS304)
  • (ADHOC) ADVANCED MATERIAL PLANNING
  • (ADHOC) CHEMICAL HANDLING AT WORKPLACE - CEP POINTS

February Programmes

  • (03 - 04) MICROSOFT EXCEL 2013 (BASIC)
  • (10 - 11) 7 HABITS OF HIGHLY EFFECTIVE PEOPLE
  • (12 - 13) GUIDELINE OF SCHEDULE WASTE MANAGEMENT
  • (12 - 13) OHS INTERNAL AUDITOR (MS305)
  • (17 - 18) UNDERSTAND ISO 45001:2018 & INTERNAL AUDIT
  • (19 - 20) CHEMICAL HANDLING & SPILLAGE AT WORKPLACE
  • (20 - 22) CERTIFIED PROFESSIONAL IN SERVICE SECTOR  (3 DAYS) (SE106)
  • (24 - 25) PERFORMANCE APPRAISAL MANAGEMENT
  • (25 - 26) ISO 9001:2015 & IMPLEMENTATION
  • (25 - 26) PRESENTATION SKILLS & POWER POINT WORKSHOP
  • (25 - 26) ISO 9001:2015 APPLY QUALITY SYSTEMS (MS201)
  • (26 - 27) 7 QC TOOLS & IMPLEMENTATION TRAINING

March Programmes

  • (03 - 04) OSH AWARENESS: SAFETY IN MY HEART
  • (04) BRIEFING ON GUIDELINES ON ADEQUATE PROCEDURES & ISO 37001:2016 INTRODUCTION
  • (02 - 03) INCOTERMS 2020 NEGOTIATION STRATEGIES FOR IMPORT & EXPORT BUSINESS
  • (03 - 04) FINANCE FOR NON-FINANCE PERSONNEL
  • (04 - 05) LEAD A SERVICE ORGANISATION (SE301)
  • (05 - 06) SUPERVISE A SERVICE TEAM (SE201)
  • (05 - 06) MANAGE HIGH VOLUME CUSTOMERS (SE303)
  • (05 - 06) MANAGE RISK & OPPORTUNITIES FOR BUSINESS CONTINUITY (MS102)
  • (09 - 10) PROBLEM SOLVING AND DECISION MAKING
  • (10 - 11) UNDERSTANDING KEY PERFORMANCE INDICATOR (KPI) & KEY RESULT AREA (KRA)
  • (11 - 12) ISO 9001:2015 SUPERVISE QUALITY PROCEDURES (MS202)
  • (11 - 12) DEVELOPING AND IMPLEMENTING LEAN SIX SIGMA (P105)
  • (12) LETTER OF CREDIT
  • (12 - 13) PERSONAL EFFECTIVENESS (ES104)
  • (12 - 13) ISO 9001:2015 INTERNAL AUDITOR (MS205)
  • (16 - 17) PENGURUSAN SUMBER MANUSIA UNTUK KEMAJUAN ORGANISASI
  • (17 - 18) HOW TO CONTROL AND HANDLING HAZARDS IN THE WORKPLACE
  • (17 - 18) GOOD MANUFACTURING PRACTICE (GMP)
  • (18 - 19) DEVELOP OCCUPATIONAL SAFETY AND HEALTH MANAGEMENT SYSTEM (MS303)
  • (18 - 19) PENERAPAN ASAS TEKNIK PRODUKTIVITI
  • (26 - 27) FOOD HYGIENE AND FOOD HANDLING PROGRAM
  • (26 - 27) WAREHOUSE OPERATION BEST PRACTICES
  • (26 - 27) WORK IN A SERVICE TEAM (SE102)

April Programmes

  • (01 - 02) ENHANCE YOUR REPORT WRITING
  • (06 - 07) PEOPLE DEVELOPMENT - SECRETARIAL & CLERICAL EXCELLENCE
  • ADHOC (06 - 07) HR FOR NON HR MANAGER
  • (06 - 07) FAILURE MODE EFFECT ANALYSIS (FMEA)
  • (08 - 09) EFFECTIVE HR ASSISTANT AND ADMINISTRATOR
  • (08 - 09) ADOPT A SYSTEMATIC APPROACH TO MANAGE ORGANISATIONAL CHANGE (MS101)
  • (09 - 10) COACH SERVICE CHAMPIONS (SE203)
  • (09 - 10) COMMUNICATION AND RELATIONSHIP MANAGEMENT (ES101)
  • (13 - 14) DEVELOPING AN EFFECTIVE SAFETY AND HEALTH COMMITTEE
  • (15 - 16) OCCUPATIONAL EMERGENCY FIRST AID AND CARDIOPULMONARY RESUSCITATION (CPR) PROGRAM (CEP POINT)
  • (15 - 16) ISO 9001:2015 MANAGE PROCESS IMPROVEMENT (MS203)
  • (16 - 17) ISO 9001:2015 INTERPRETATION, DOCUMENTATION, AND IMPLEMENTATION (MS204)
  • (20) ADOPTING 5S AT WORKPLACE (P101)
  • (20 - 21) MACHINE SAFETY AND MACHINERY RISK ASSESSMENT
  • (22 - 23) ESTABLISH HAZARD IDENTIFICATION, RISK ASSESSMENT, AND RISK CONTROL (MS302)
  • (29 - 30) 5S IMPLEMENTATION AND PRACTICAL

May Programmes

  • (11 - 12) TOTAL QUALITY MANAGEMENT (TQM)
  • (12 - 13) MEASUREMENT & CALIBRATION
  • (14 - 15) OFFER PERSONALISED SERVICE (SE103)
  • (19 - 20) DATA ANALYTICS AND DASHBOARD REPORTING IN EXCEL
  • (19 - 20) ISO QUALITY MANAGEMENT SYSTEM (QMS)
  • (21 - 22) SERVICE INNOVATION FOR MANAGERS (SE302)
  • (28 - 29) INITIATIVE AND ENTERPRISE (ES202)

June Programmes

  • (02 - 03) CREATIVE THINKING SKILLS
  • (04 - 05) PERSONAL PROFILING
  • (08 - 09) SUPERVISORY DEVELOPMENT PROGRAM - ADVANCE LEVEL
  • (10 - 11) SIX SIGMA FOUNDATION PROGRAMME
  • (15 - 16) MICROSOFT EXCEL 2016 (INTERMEDIATE)
  • (16 - 17) TOTAL PREVENTIVE MAINTENANCE (TPM)
  • (17 - 18) ADVANCED - COMPETENCY MAPPING IN TRAINING NEED ANALYSIS
  • (17 - 18) LEARNING AND PERSONAL DEVELOPMENT (ES203)
  • (22) CONFINED SPACE AWARENESS (CEP POINT)
  • (22 - 23) RISK AND SECURITY MANAGEMENT
  • (23 - 24) ROOT CAUSE FAILURE ANALYSIS (RCFA)

July Programmes

  • (01 - 02) NOISE EXPOSURE & HEARING LOSS PREVENTION (CEP POINT)
  • (06 - 07) ISO 45001:2018 INTERNAL AUDITOR
  • (07 - 08) OSHCIM
  • (09 - 10) SUPERVISE A SERVICE TEAM (SE201)
  • (13 - 14) ACCIDENT INVESTIGATION, PREVENTION & REPORTING TRAINING (CEP POINT)
  • (15 - 16) HOW TO CREATE TOP NOTCH CREATIVE PRESENTATION
  • (16 - 17) ISO 9001:2015 IMPLEMENTATION & INTERNAL AUDIT
  • (20 - 21) PEOPLE DEVELOPMENT - SECRETARIAL & CLERICAL EXCELLENCE
  • (22 - 23) COMPENSATION & BENEFITS
  • (23 - 24) DEVELOP GREAT CUSTOMER RELATIONSHIPS (SE202)
  • (23 - 24) MANAGE SERVICE OPERATION (SE304)
  • (27 - 28) 7 HABITS OF HIGHLY EFFECTIVE PEOPLE
  • (28 - 29) ISO 45001:2018 DOCUMENTATION AND SOP

August Programmes

  • (03 - 04) CUSTOMIZE EXCEL 2016: FORMULAS AND FUNCTIONS
  • (03 - 04) CONTRIBUTE TO THE DESIGN AND DEVELOPMENT OF A PRODUCTIVITY FRAMEWORK (P103)
  • (04 - 05) DISTRIBUTION AND TRAFFIC MANAGEMENT
  • (05 - 06) BUILD RESILENCE IN ORGANISATIONAL SYSTEM TO COPE WITH CHANGE (MS103)
  • (05 - 06) APPLYING PRODUCTIVITY TECHNIQUES AT WORKPLACE (P102)
  • (06 - 07) MEASUREMENT SYSTEM ANALYSIS
  • (06 - 07) LEAD A SERVICE ORGANISATION (SE301)
  • (06 - 07) ISO 9001:2015 INTERNAL AUDITOR (MS205)
  • (10 - 11) PROBLEM SOLVING AND DECISION MAKING
  • (11 - 12) OCCUPATIONAL FIRST AID SKILLS & CARDIOPULMONARY RESUSCITATION (CPR)
  • (11 - 12) WAREHOUSE OPERATION BEST PRACTICES
  • (13 - 14) SERVICE INNOVATION FOR OPERATIONS (SE104)
  • (13 - 14) PERSONAL EFFECTIVENESS (ES204)
  • (17 - 18) RECRUITMENT AND SELECTION
  • (17 - 18) MANAGE RISK & OPPORTUNITIES FOR BUSINESS CONTINUITY (MS102)
  • (17 - 18) APPLY OCCUPATIONAL SAFETY AND HEALTH PRACTICES (MS301)
  • (19 - 20) GUIDELINES ON ADEQUATE PROCEDURES & ISO 37001:2016 ANTI BRIBERY MANAGEMENT SYSTEM
  • (25 - 26) MASTERING LARGE DOCUMENTS IN WORD
  • (26 - 27) COMPETENCY BASED INTERVIEW AND SELECTION WORKSHOP

September Programmes

  • (02 - 03) INCOTERMS 2020 NEGOTIATION STRATEGIES FOR IMPORT & EXPORT BUSINESS
  • (03 - 04) LEARNING AND PERSONAL DEVELOPMENT (ES103)
  • (03 - 04) OHS INTERNAL AUDITOR (MS305)
  • (08 - 09) 5S IMPLEMENTATION AND PRACTICAL 
  • (09 - 10) EFFECTIVE LEADERSHIP ROLES FOR QUALITY MANAGEMENT REPRESENTATIVE (QMR)
  • (10 - 11) PERFORMANCE APPRAISAL MANAGEMENT
  • (14 - 15) DESIGN OF EXPERIMENT (DOE)
  • (21) SAY HELLO TO SERVICE (SE105)
  • (21 - 22) CREATIVE THINKING SKILLS
  • (21 - 22) SUPERVISORY DEVELOPMENT PROGRAM - INTERMEDIATE
  • (21 - 22) MANAGE SERVICE RECOVERY (SE305)
  • (21 - 22) ISO 9001:2015 APPLY QUALITY SYSTEMS (MS201)
  • (21 - 22) IMPLEMENTATION OF A PRODUCTIVITY FRAMEWORK (P104)
  • (29) BEHAVIORAL INTERVIEWING SKILLS

October Programmes

  • (01, 08, 22 & 23) ENGLISH FOR THE WORKPLACE - SBL-KHAS SCHEME
  • (01 - 02) PENGURUSAN SUMBER MANUSIA UNTUK KEMAJUAN ORGANISASI
  • (05 - 06) ENHANCE YOUR REPORT WRITING
  • (07 - 08) ISO 9001:2015 & IMPLEMENTATION
  • (08 - 09) TRAINING NEED ANALYSIS
  • (09 - 10) COMMUNICATION AND RELATIONSHIP MANAGEMENT (ES201)
  • (13 - 14) WAREHOUSE MANAGEMENT
  • (14 - 15)OFFER PERSONALISED SERVICE (SE103)
  • (15) LETTER OF CREDIT
  • (17 - 18) ISO QUALITY MANAGEMENT SYSTEM (QMS)
  • (19 - 20) EFFECTIVE CUSTOMER SERVICE & COMPLAINT MANAGEMENT
  • (19 - 20) MICROSOFT EXCEL 2016 (ADVANCE)
  • (21 - 22) PERSONAL PROFILING
  • (26 - 27) GUIDELINE OF SCHEDULE WASTE MANAGEMENT
  • (26 - 27) HOW TO CONTROL AND HANDLING HAZARDS IN THE WORKPLACE

November Programmes

  • (02 - 03) BUSINESS ENGLISH COMMUNICATION SKILLS
  • (09 - 10) DEVELOPING AN EFFECTIVE SAFETY AND HEALTH COMMITTEE
  • (11 - 12) PRESENTATION SKILLS & POWER POINT WORKSHOP
  • (12 - 13) WORK IN A SERVICE TEAM (SE102)
  • (16 - 17) PEOPLE DEVELOPMENT - SECRETARIAL & CLERICAL EXCELLENCE
  • (18 - 19) MACHINE SAFETY AND MACHINERY RISK ASSESSMENT
  • (25 - 26) RISK AND SECURITY MANAGEMENT
  • (25 - 26) SECURITY DEVELOPMENT PROGRAM - ADVANCE
  • (25 - 26) INITIATIVE AND ENTERPRISE (ES102)

December Programmes

  • (01 - 02) EFFECTIVE HR ASSISTANT AND ADMINISTRATOR
  • (01 - 02) FAILURE MODE EFFECT ANALYSIS (FMEA)
  • (07 - 08) PERSONAL EFFECTIVENESS (ES104)
  • (08) CONFINED SPACE AWARENESS (CEP POINT)
  • (08 - 09) UNDERSTANDING KEY PERFORMANCE INDICATOR (KPI) & KEY RESULT AREA (KRA)
  • (08 - 09) FINANCE FOR NON-FINANCE PERSONNEL
  • (14 - 15) OCCUPATIONAL EMERGENCY FIRST AID AND CARDIOPULMONARY RESUSCITATION (CPR) PROGRAM (CEP POINT)
  • (16 - 17) NOISE EXPOSURE & HEARING LOSS PREVENTION
  • (16 - 17) ACCIDENT INVESTIGATION, PREVENTION & REPORTING TRAINING
  • (18 - 19) SERVICE INNOVATION FOR SUPERVISORS (SE204)
  • (21 - 22) DATA ANALYTICS AND DASHBOARD REPORTING IN EXCEL
  • (23 - 24) CHEMICAL HANDLING & SPILLAGE AT WORKPLACE
  • (28 - 29) ADVANCED - COMPETENCY MAPPING IN TRAINING NEED ANALYSIS